Providing the necessary inputs to the Service Delivery Manager for him to coordinate the kick-off meeting for every new project... Capturing all context information and all business needs (who are the users, what are the project deadlines and sponsors, who...

of our external service providers based upon our defined SLAs; » Create and monitor maintenance- and support plans; » Creating... and updating documentation; » Responsible for customer- partner and service provider alignment; » Consulting internal IT...

: turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital..., Pharma, Supply Chain, Tissue and Tobacco, they offer products, solutions and services that inspire. They act fast to customer...