Description The IT Queue Coordinator supports SEC ISS Customer Service Desk operations by managing incident... Ticket Queue Management Manage all IT support tickets assigned to technicians to ensure timely progression and resolution...

and recommend workflow improvements to increase efficiency. Maintain high-quality ticket data to support dashboards, audits... at headquarters and regional office levels. ITIL 4 Foundation HDI Support Center Analyst (HDI-SCA) ServiceNow Certified System...

and recommend workflow improvements to increase efficiency. Maintain high-quality ticket data to support dashboards, audits... at headquarters and regional office levels. ITIL 4 Foundation HDI Support Center Analyst (HDI-SCA) ServiceNow Certified System...