Program:Rentokil TerminixBLI Name:Rentokil APAC CSRDesignation:Senior AnalystNo of Head Count (s):1New Hires/Replacement Hires (HC) by DesignationNew HireBilled /Unbilled / BU / OPS BenchBenchSFDC ID for Billed New OpportunityNAReasons to hire Unbilled / BenchTo manage the workload during long unsched leaves & supporting client during peak volume seasonCity / Location:eClerx ManilaStandardized ski...

Client/ Vertical head Approved New Hire RequestProgram:Open InfraBLI/Process Name:Open InfraDesignation:AnalystNo of Head Count (s):1New Hires/Replacement Hires (HC) by DesignationReplacementBilled /Unbilled / BU / OPS BenchUnbilledSFDC ID for Billed New OpportunityReasons to hire Unbilled / BenchAttritionCity / Location:ManilaStandardized skillset: [Refer attached excel]Attached JDShift (APJ / EM...

Responsibilities:▪Manage both outbound and inbound calls, emails or inquiries of clients, vendors and partners of the assigned Line of Business.