The Run & Grow Tribe of Tribes powers the systems, insights, and experiences that keep millions of merchants engaged, successful, and growing with SumUp across every market we operate in. We're at a genuine inflection point in how we use data, moving from fragmented pipelines to a world-class data foundation built on stable business domains, trusted metrics, and AI-ready data products. This is...

About the team:Within the Global Operations organisation, our mission is to build the best customer experience in the fintech industry by delivering an effortless customer experience to all our merchants. We are seeking a skilled and passionate Senior AI / Machine Learning Engineer to join our talented AI team and lead the development of AI models and algorithms that will drive our customer suppo...

Customer Support Agent - German Speaker (Berlin based, onsite) SumUp is a leading global fintech company committed to leveling the playing field for small businesses. Founded in 2012, we’re the trusted partner of over 4 million merchants in 37 markets worldwide, providing simple and affordable tools that enable them to manage payments, business finances and customer relationships. As a Customer Su...