About the roleAs Thatch continues to scale, one of our top priorities is building a customer organization that combines operational excellence with trusted, strategic partnerships.

About the roleThe Servicing Operations team is the engine room of Thatch – the people who make sure reimbursements land in members' accounts on time, that employers get onboarded and stay paid up, and that the workflows behind every customer interaction work the way they should.

About the roleThatch is rewiring how health benefits work.